Off the Ledger
Your days as a college student are almost numbered. The working world is calling. As you get ready to embark on your career, you have to be thinking, “What am I going to do when I graduate?” “Is a job in public accounting right for me?”
Where do you want to go?
You have so many options. Big firm or small? How do you decide? Where can you go to get the real, honest look at a career in public accounting? What is it REALLY like to be an intern? What will my life be like as a staff accountant?
See your future...
At Porter Keadle Moore, LLP (PKM) we’re here to help. We’ve created this blog site just for you! To help you find answers to these and other questions about working in a public accounting firm. Real interns and brand new staff accountants chronicle their experiences with our firm. Read what they have to say. Ask questions, share your opinions and we’ll respond.
CARING
Kelly Newman - Tax Staff
According to Measure-X, a consulting firm that teaches organizations how to increase business performance, CARING is a key acronym to client service.
CARING client service implies that everyone needs to commit to delivering exceptional service with every client interaction, every day!
Consistent — Being consistent will show your clients that you value their business. Attentive — Take time to listen to your clients and give them 100% of your attention. Reliable — Be reliable by taking responsibility for meeting your clients’ needs and keep any promises that you make. Individualized — No two clients are exactly the same — you must learn how to respond to your clients based on their particular style. Notable — Greet and treat your clients as you would a friend, being warm and friendly will exceed most clients’ expectations. Generous — Go the extra mile for your clients, reward and congratulate them.
For more tips visit Measure-X.
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