Many memorable events occurred in 1977. Snow fell in Miami. Star Wars opened in cinemas. The first Apple II computers went on sale. Elvis Presley died. And many of today’s greatest stars were born: Orlando Bloom, Shakira, Kanye West, Andruw Jones, and John Mayer, to name a few. But one very special event happened that fateful year: the founding of PKM. We’ve come a long way since our humble beginning as a boutique firm specializing in the needs of life insurance companies. From those early days to our position today as one of the most respected firms in the nation, we’ve known we built something enduring, something special.
You know that step-by-step, cookie-cutter recipe for building the perfect business? Well, we don’t either. But we believe some of the brightest guiding lights are the people we hire and the people who hire us. We ask our clients and our employees how we are doing and as accountants, we naturally look for numbers to support our reputation for excellence. In surveys, our clients consistently give us rave reviews:
- 100% say PKM "understands my business and industry."
- 99% "would recommend" PKM services to another company.
- 99% agree PKM has the "knowledge to answer technical questions."
- 98% believe PKM "provides good value for fees paid."
Client satisfaction is one indicator of a firm’s strength, but an equally important sign is employee satisfaction. Also, in a recent employee satisfaction survey, PKM scored better than all but one other firm in the nation that participated in the survey.
- 100% of employees agree or strongly agree that client satisfaction is a top priority.
- 97% agree or strongly agree that they are proud to work for the firm.
- 94% agree or strongly agree that they would recommend the firm to a friend as a good place to work.
The firm’s client service philosophy is epitomized in our tagline, "Professional Service with a Personal Touch." Our goal is not only to provide excellent service, but also to create a relationship with clients built on knowledge and trust. It is a responsibility that we take seriously - and one that we are honored to accept.
